1. Business process mapping :
Author: J. Mike Jacka, Paulette J. Keller
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Consumer satisfaction,Customer relations,Reengineering (Management)
Classification :
HF5415
.
335
.
J33
2009
2. Business process mapping
Author: / J. Mike Jacka, Paulette J. Keller
Library: Ilam University Central Library (Ilam)
Subject: Consumer satisfaction,Customer relations,Reengineering (Management)
Classification :
HF5415
.
335
.
J33
2009
3. Business process mapping :improving customer satisfaction
Author: Jacka, J. Mike
Library: (Semnan)
Subject: ، Consumer satisfaction,، Customer relations,، Reengineering )Management(
Classification :
HF
5415
.
335
.
J33
2009
4. طراحی نقشه فرآیند
Author: جکا، ج. مایک Jacka, J. Mike ۱۹۵۵ -
Library: Central Library and Documents Center of Industrial University of Khaje Nasiredin Toosi (Tehran)
Subject: برنامهریزی سازمانی,مدیریت کیفیت فراگیر,نمودار جریان کار
Classification :
HD
۳۰
/
۲۸
/
ج
۷۳
ط
۴
